Role Overview

The Client Manager is responsible for owning and developing strong retail client partnerships and delivering high quality, actionable shopper insights that support strategic decision making. Acting as a trusted advisor, the role blends analytics expertise with commercial understanding to drive client value and long-term growth.

Role Description


+ Be responsible for the delivery of the service to your client(s)/area of responsibility, ensuring that your key contacts expectations of our base delivery and impact are met.

+ Deliver client briefs / presentations with impact, consistently demonstrating the value of your expertise to clients.

+ Effective presentation and storytelling skills, to deliver insights to varied audiences

+ Personally contribute to the commercial success of the business through delivery against specified financial targets, through identifying and closing upsell opportunities, and drawing on the expe...