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Job Description
The Pepperstone story started in 2010. We know what itβs like to trade the worldβs markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, weβre digital, nimble, connected, and united in our vision to create a better way to trade.
We thrive on progress β for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. Youβll find our700+ team currently across12 locations and9 time zones.
About the Role
We are a Global Organization therefore please send your English CV
As our Client Experience Officer, your key responsibilities will include:
- Delivering high-quality customer support through live chat, email, and phone, aligned with KPIs and service standards
- Managing the client experience inbox and other communication channels with timely an...