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Client Experience Manager, Pharmacy Benefits Management

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CVS Health
📍 Work At Home, United States
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Location Work At Home
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Posted June 25, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**What you will do:**

**Client Support**

+ Perform and support plan changes.
+ Perform ID card facilitation.
+ Complete any necessary reporting (scheduled, ad-hoc).
+ Conduct inbound phone calls.
+ Complete any assigned invoices.
+ Perform any assigned group terminations.
+ Complete documentation requests.
+ Serve as a presence throughout the implementation process.
+ Facilitate and participate in external-facing meetings.

**Member Support**

+ Perform overrides as needed.
+ Overse...

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📍 Location Details

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City
Work At Home
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Country
United States
🚗
Commute
Local Area

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