At Chain IQ, your ideas move fast.

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.

The CEM is responsible to enhance client satisfaction by ensuring a high-quality, client-oriented service delivery in line with Chain IQ’s contractual obligations and the client’s expectations. He/she internally coordinates the operational handling of client requests, issues and problems. The CEM can be assigned for an end-to-end service implementation and service delivery to clients under management.