Lead client engagement and delivery as a Client Success Manager Lead. Focus on governance, strategy, and client outcomes across Microsoft Business Applications like Dynamics 365 and Power Platform.
In this pivotal position, your role will encompass overseeing the execution of client success strategies, establishing governance frameworks, and optimizing delivery performance. You’ll engage with senior stakeholders to align BizApps solutions with business goals and drive the success of a diverse portfolio of accounts.
Key Responsibilities:
• Develop and implement client success strategies
• Manage governance and quality assurance processes
• Coordinate financial performance across multiple engagements
• Mentor and lead a high-performing team
• Promote best practices and operational excellence
Requirements:
• 8-12+ years of experience in a related role
• Proficient in Microsoft Dynamics 365 or similar systems
• Prior experience managing client portfolios ef...