Overview

An exciting permanent opportunity has become available within Santam Client Solutions for a Client Engagement Adviser. The successful incumbent will be based at our offices in Tygervalley, Cape Town.

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What will you do?

The Client Engagement Adviser will offer world class products and services to clients, whilst achieving targets related to quality, productivity and compliments in a call center environment.

What will make you successful in this role?

• Accurately capture client information on the relevant system.
• Execute client requests within the agreed timeframes, quality standards and legislation.
• Handle all the administrative tasks according to agreed standards and turnaround times.
• Engage with clients in a client-centric manner.
• Ensure accurate completion of client requests and follo...