Role Overview

The Client Director is the senior, accountable leader for one or more strategic clients, acting as the primary trusted advisor and commercial owner of the relationship. This role carries end-to-end responsibility for client partnership, commercial performance, service excellence, and team leadership, with a strong focus on long-term value creation, growth, and retention.

You will operate as a true partner to senior stakeholders (C‑suite, ExCo, Heads of Marketing, Digital, Data, and Product), bringing a deep understanding of the Financial Services landscape, regulatory considerations, customer journeys, and media investment models.

Key Accountabilities

Client Partnership & Leadership

• Overall leadership and ownership of significant Financial Services client(s) or client portfolio, acting as the Client Director and main point of accountability.
• Build, maintain, and deepen trusted, senior-leve...