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Client Advisor [FENDI London]

🏢
Fendi
📍 London, United Kingdom
📍
Location London
📅
Posted June 23, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job responsibilities:

MISSION STATEMENT


As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients.


MAIN ROLE & RESPONSIBILITIES


Sales Performance

  • Engage in upselling, cross selling and multiple selling for all product categories;

  • Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager;

  • Provide customer feedback on products, especially newly launched products.

    • Client Management

  • Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided;

  • Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set;

  • Manage customer service quality, to meet customer expectations by offering professional and individual huma...

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    📍 Location Details

    🌆
    City
    London
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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