Job Summary:
The Clerical Specialist II will provide clerical support in ambulatory care setting at Upstate's Outpatient Clinics. Greet patients and complete patient check in registration process, check patient demographic information, check out patients, answer phones, schedule and reschedule appointments. Build and maintain provider schedules and templates, Assist in preparation of monthly reporting. Determine whether or not pre-authorizations are needed and obtain necessary supportive information. Obtain appropriate insurance authorizations when needed. Obtain additional records, reports, radiological reports, etc. as requested by patient, providers, or staff. Verify insurance coverage and requirements, forward to appropriate staff, and discuss with patients. Process work queues, In Basket messages. Use of EPIC, Word and Outlook. Assist with mail distribution, faxes and scanning. Accepts assignments to other areas as needed. Take on other tasks as defined and requested by leader...