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Clearance Representative

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FedEx
📍 Kuala Lumpur, Malaysia
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Location Kuala Lumpur
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Posted June 04, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound
Education: Secondary education or equivalent
Experience: One (1) year of general clerical experience and One (1) year of customer contact experience

  • Act as a direct point of contact for customers from the US market via calls and emails, providing guidance on clearance instructions, delivery-related issues, handling paperwork requests, as well as addressing exceptions, inquiries, and feedback on shipment clearance matters. Your aim is to optimize clearance efficiency and maximizing customer satisfaction.
  • Prepare all necessary documentation for inbound shipments requiring formal entries and outbound shipments, ensuring compliance with US Customs and Quarantine regulations.
  • Any other job-related tasks assigned by the manager. 
  • Making a contact through calls and emails to obtain the correct information/paper works for US clearance
  • ...

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    📍 Location Details

    🌆
    City
    Kuala Lumpur
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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