A Cleaning Operations Manager oversees daily cleaning services across multiple sites, focusing on staff management, quality control, client satisfaction, and safety compliance. Key responsibilities include scheduling, training, managing inventory and equipment, controlling budgets, and ensuring adherence to health and safety regulations Key Duties and Responsibilities Operations & Site Management:
Oversee daily cleaning operations to ensure compliance with service agreements (SLAs) and high-quality standards.Conduct regular site inspections and audits to maintain cleanliness standards.Develop and implement operational SOPs, workflows, and productivity improvements.Resolve operational problems, complaints, and service adjustments efficiently. Manpower Management:
Coordinate staff schedules, deployment, and attendance for multiple sites.Recruit, onboard, train, and mentor supervisors and cleaners.Manage employee performance, appraisals, discipline, and welfare. Resource & Financial...