Responsibility: Attend to clients' enquiries and requests. Carry out induction procedures with all new staff. Check cleaning equipment condition. Check work done by cleaners. Communicate and relate effectively at the workplace. Demonstrate understanding of cleaning methods and processes. Implement work plans. Inform supervisor or manager when stock level of cleaning materials is low. Inform team of clients' requests and follow up to ensure request is done. Instruct and delegate tasks to team. Oversee day-to-day cleaning operations. Provide appropriate guidance and training for cleaning staff. Resolve problems and make decisions at operational level. Train new cleaners on work procedures and operation of equipment.
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