ABOUT OUR CLIENT

Our client is a growing insurance building and restoration business with a strong reputation across commercial, domestic and complex loss claims. Operating nationally, they continue to expand and are looking to appoint a Claims Team Leader to support the next phase of growth.

ABOUT THE ROLE

Based in Docklands, this role has been created following an internal promotion and will operate as the genuine second-in-command within the claims function. Reporting into the Claims Manager, you’ll lead a team of Claims Coordinators and offshore administration support, while remaining hands-on across escalations, workflow management and stakeholder communication. The team is busy and fast paced so this role requires someone who can bring structure, accountability and calm leadership.

This is a critical position within the business and would suit someone who enjoys improving team performance, building strong relationships internall...