We are seeking an experienced and motivated Team Leader to join our growing team, leading the delivery of high-quality disease claims services in line with client SLAs and commercial objectives.
This is an excellent opportunity for a technically strong professional with proven experience in NIHL claims to step into a leadership role where you will drive team performance, support development, and ensure exceptional client outcomes. You will combine your technical expertise with strong people management skills to lead, coach and develop a team, while also maintaining a small caseload of pre-litigated claims.
As Team Leader, you will play a key role in ensuring operational excellence, delivering against performance benchmarks, and continuously improving processes to enhance service delivery. You will act as a key point of contact for both your team and clients, ensuring clear communication, timely resolution of issues, and a consistent focus on quality and e...