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• Handle Own Damage, Windscreen, Third Party Property, and Third Party Injury claims
• Manage excess recoveries and non-BOLA recoveries
• Liaise with policyholders, workshops, lawyers, investigators, and third-party claimants
• Guide and support junior team members in their roles
• Approve payments within authority limits and ensure accuracy
• Attend court hearings, solicitors' meetings, and seminars as required
• Work with panel solicitors on cases where Originating Claims have been issued
• Advise underwriters on claims trends, policy breaches, and claims experience
• Conduct periodic file reviews to revise reserves and update claims status

• 2 to 3 years of motor insurance claims assessment experience
• Strong analytical, problem-solving, and negotiation skills
• Meticulous with high attention to detail