The primary objective of this position is to direct, monitor, assess and handle claims and claim-related issues arising under Consumer claims.

This position is accountable for the following:

• Claims Service
• Claims Quality
• Expense Management
• Legal advice as required on claims
• Provision of claims analysis, trends
• Provide training and technical referral point for internal and external stakeholders

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy.
• Effectively assist Consumer Claims Lead to manage consumerclaims underwritten or reported in Singapore against policy terms and conditions, claims best practices guidelines, statutory and company guidelines, local operating ...