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Claims service consultant: off platform
Santam Insurance
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johannesburg, South-Africa
Location
johannesburg
Posted
June 24, 2026
Commute
Local Area
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Job Description
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This career opportunity is available at Tailored Claims Solutions for the Claims Service Consultant: Off Platform who will be based at Hill on Empire.
WHAT WILL YOU DO?The Off Platform CSC is responsible for the registration of new claims. This position entails ensuring accurate registration of claims within the agreed service level agreement and general administrative duties as required.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? Register claims within agreed service level agreements. Ensure accuracy of data captured on Santam and Broker systems. Ensure that claims are registered against the correct policy section based on the information provided. Liaise with brokers. Correction of errors/data that are identified on claims already registered. Upload claim documents to document storage. Generate documents from broker system where ...