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Job Description
We’re looking for a Claims Senior Associate to join our Insurance Operations team at MBPS. In this role, you will have the opportunity to provide high-quality financial and administrative services to a select group of complex and challenging cases. By effectively managing these cases, you will play a vital role in ensuring our clients receive timely and accurate benefits, thus contributing directly to our mission of delivering exceptional service and support.
Position Responsibilities:
Conduct interviews with claimants to gather information on work ability, hobbies, functional level, and other income.
Communicate with stakeholders such as plan sponsors, doctors, and pharmacy providers as necessary.
Refer claims to a Permanent Specialist if concerns arise following the telephone interview.
Request and evaluate medical documentation from claimants' doctors to review updates on treatment and condition.