Conduct interviews with claimants to gather information on work ability, hobbies, functional level, and other income.

Communicate with stakeholders such as plan sponsors, doctors, and pharmacy providers as necessary.

Refer claims to a Permanent Specialist if concerns arise following the telephone interview.

Request and evaluate medical documentation from claimants' doctors to review updates on treatment and condition.

Prepare correspondence for claimants and other stakeholders, and coordinate with LTD Case Managers, Permanent Specialists, and KW TD65 SDA for any inquiries.

Open for fresh graduates, though preference will be given to candidates with at least one year of relevant work experience in a professional setting. 

Candidates with experience in back-office operations or administrative roles are highly desi...