Our client in the Insurance Industry is looking to hire a Claims Manager.

Duties and Responsibilities

• Provide exceptional customer service.
• Effective customer focus, service, and query resolution
• Monitor and manage the quality of the claims handled by conducting sample auditing on an ongoing basis.
• Claims cost & expense management.
• Review the service provided by different vendors and repairers in conjunction with agreed vendor contracts with specific regard to cost containment, quality of workmanship and service delivery.
• Recommend improvements to reduce average cost per claim in all Lines of Business.
• Effective control and monitoring of leakage across the claims value chain and report thereon.
• Effective quality control and audits on leakage
• Effective reporting and analysis
• Ensure all information and standards are adhered to with regards financial transactions
• Review all...