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Claims Lead, Financial Lines and Cyber

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Zurich Insurance Company
📍 Hong Kong, Hong Kong
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Location Hong Kong
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Posted June 27, 2026
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Commute Local Area
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Job Description

Job Summary


  • Responsible for the large and complex Financial Lines and Cyber claims portfolio

  • Deliver an effective, efficient customer centric claims service in a manner which supports the Purpose, Values and Strategy of Zurich

    • Job Accountabilities

  • Proactively and promptly handle Financial Lines and Cyber claims

  • Handle claims within the Zurich Multi-National program

  • Collaborate with external legal panel and supply partners

  • Collaborate with the Regional and Group Claims teams 

  • Monitor portfolio performance and ensure proper and timely reserving

  • Engage, build and manage internal and external stakeholder and broker relationships and organize regular meetings

  • Prepare management or broker reports, presentations and data analytics 

  • Follow customer specific claims handling protocol and/or customer proposition service charters to ensure that we understand &...

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    📍 Location Details

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    City
    Hong Kong
    🗺️
    Country
    Hong Kong
    🚗
    Commute
    Local Area

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