Join Echelon Insurance as a Claims Intake Specialist, where you'll handle customer inquiries and facilitate the claims process. Strong communication and organizational skills are essential for success.
In this role, you will manage the claims intake process for personal, commercial, and specialty claims at Echelon Insurance. With 1-2 years of experience in claims and customer service, you will ensure member satisfaction and manage any correspondence required for successful claim processing. Your attention to detail and ability to multitask will be key to navigating our operating systems.
Key Responsibilities:
• Handle new claim intakes via telephone
• Ensure accurate entry of claim data
• Manage customer inquiries and relationships
• Track claims and document data for reporting
• Perform additional administrative duties as needed
Requirements:
• Education in a related field preferred
• 1-2 years’ experience in claims and customer service
• Strong analyt...