Join Samsung Electronics as a Claims Administrator responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries. 

About the role:

Communicating with customers and sales teams for all claim-related issues

Review and finalise outstanding claims and unpaid claims

Review and endorse the terms and conditions of any sales deduction promotion requests

Guide customers on the “What & How” when submitting a claim

Provide full reconciliation calculations for any rejected invoice and or partial rejection.

Provide customers with the payment details such as credit note number, rejection reconciliation and/or required information

Ensure that all claim enquiries and requests are reviewed in line with the company’s claim manual, policies and procedures

Answer queries regarding the verification and processing of claims

About you:

The must-haves: