Shape customer service excellence as a Claims Administrator in Baie d’urfe with Erikson Consumer. This hybrid role focuses on claims management, billing accuracy, and strong customer relations.
Erikson Consumer is seeking a detail-oriented Claims Administrator to efficiently manage customer billing claims and validations. You will analyze discrepancies and support compliance by ensuring accurate credit issuance and documentation. This position involves collaboration with multiple teams to resolve claim issues while protecting revenue and maintaining effective customer engagement.
Key Responsibilities:
• Receive, review, and process customer claims professionally
• Validate claims against promotional calendars and contracts
• Analyze discrepancies and investigate claim root causes
• Approve or reject claims based on documented findings
• Respond to customer inquiries regarding claim status
Requirements:
• 2–5+ years of experience in claims management
• Stro...