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As the Claims Technical Specialist, you will handle Claims for Equine related policies.
The ideal candidate will be located in either Lexington, KY or Ocala.
FL.
Key Accountabilities/Deliverables:
* Ensure compliance with established claim handling guidelines regarding coverage, investigation, evaluation, and resolution of claims.
* Gather and analyze information necessary to make an accurate evaluation of the claim by delivering effective resolution of claims, make decisions within established authority levels and identify potential issues.
* Maintain accurate system data and documentation by collecting, recording, analyzing, and summarizing information.
* Work with external customers as well as agents to address questions, resolve problems and maintain rapport while providing an exceptional level of customer service.
* Create innovative and effective approaches and solutions that have a po...