When a claim is filed, you will make sure to collect relevant and detail-orientated information from the customer and registration the claim in ACT (claim tool) to secure the availability of relevant data.

You will collaborate with other knowledgeable task owners who provide valuable insights and actions necessary for the actual claim.

You will follow up and make sure that claims are handled and closed as quickly as possible with all necessary corrective action, keeping our customers informed, and handle all administrative tasks involving the claim.

You will be the owner of the Claim management process and Claim management KPIs and have to ensure complete compliance to Alfa Laval Claim Handling policy and Internal control requirements

You will ensure that effective necessary preventive action is planned/placed as part of the Claim resolution.

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