Join Citylogix as an IT Specialist to streamline infrastructure management and enhance internal technology operations. Ensure security and efficiency while supporting a growing team in a fast-paced tech environment.
In this role, you will report to the IT Manager and play a key role in maintaining and optimizing technology systems. Your expertise in cloud infrastructure management, troubleshooting, and user support will be invaluable. You will be proactive in identifying risks while ensuring user training and best practices are integrated into operations.
Key Responsibilities:
• Troubleshoot hardware, software, and network issues daily
• Resolve service requests efficiently using a ticketing system
• Administer user accounts and monitor access permissions
• Conduct system maintenance and regular updates
• Configure network infrastructure, including VPNs and firewalls
Requirements:
• Demonstrated troubleshooting skills across various environments
• Experien...