Join CIBC's team in Moosonee as a Client Service Representative, providing exceptional support in a rapidly evolving banking environment. You will engage clients, solve issues, and assist with financial products each day.
As a key member of the Personal and Business Banking Team, this role is essential for fostering client relationships. You will interact with customers directly, helping them navigate their banking needs and connecting them with the right financial specialists. Flexibility for evening and weekend hours is necessary, along with a commitment to full-time on-site presence.
Key Responsibilities:
• Assist clients with managing accounts and financial products
• Address client questions and handle transaction requests
• Connect clients with appropriate banking team members
• Promote CIBC's mobile banking applications for easier access
• Listen and resolve client issues proactively
Requirements:
• Experience in customer service or financial services<...