Security Operations Centre Operator (Call Centre Operator) – Hamilton/ Part Time

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We’re FIRST Security, one of New Zealand’s market leaders in security.

About the role:

We have an opportunity to join our Hamilton SOC team.

These specialist roles within a National communications company will be different, with unique challenges daily but it’s all about people engagement - listening, observing, and helping.

You will be:

• Monitoring CCTV, and numerous critical alarm systems
• Assisting with access and compliance within the telecommunications sector
• Working on variety of applications via desktop simultaneously; some of these include:
  *Outlook
  *Microsoft Teams
  *SharePoint
  *PureCloud
  *Excel
  *Gallagher command centre
• Incident reporting
• Raising and following up fault tickets