Join our design hotel in Chinatown as the Operations Manager. This full-time role focuses on managing daily operations and optimizing guest services across the hotel.
As the Hotel Operations Manager, you will play a key role in all aspects of operations, from front desk management to housekeeping oversight. This position requires developing and implementing strategic initiatives to enhance operational efficiency and guest satisfaction. You will also be responsible for training staff, analyzing performance metrics, and ensuring compliance with safety and brand standards.
Key Responsibilities:
• Direct all hotel operations, ensuring efficiency
• Implement strategies for guest satisfaction and profitability
• Train and lead a team of hospitality staff
• Monitor performance metrics for continuous improvement
• Ensure adherence to regulatory and safety standards
Requirements:
• Experience in a hotel operations management role
• Proven leadership and problem-sol...