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The Chief Experience Officer (CXO) provides strategic and operational leadership for the organization’s patient, family, and workforce experience initiatives. This role is responsible for advancing a culture of service excellence and patient-centered care across the health system through data-driven strategies, leader accountability, workforce engagement, and interdisciplinary collaboration.

Reports to: Vice President, Business Development

Job Specific Responsibilities
Daily assignments may include but are not limited to:
•Partners with executive leadership, physicians, nursing, and operational teams to drive measurable improvements in patient experience outcomes, employee engagement, and organizational culture.
• Oversees operations and outcomes for Patient Experience department, including creating and ...