FILINVEST COMPANY: TIMBERLAND HIGHLANDS RESORT

POSITION SUMMARY

In accordance with the policies, procedure and standards of Chroma Hospitality Inc. and Timberland Highlands Resort, Rizal, and under the direct supervision of the Sous Chef, this position is responsible for coordinating, supervising, and participating in the preparation of hot and/or cold food within the assigned Kitchen, ensuring that the quality of work conforms with the standards set by the Executive Chef.

SCOPE AND RESPONSIBILITIES

MEETS AND EXCEEDS CUSTOMERS AND TEAM MEMBERS EXPECTATIONS BY PROVIDING ONLY THE BEST FOR OUR GUESTS! SERVICE AND TEAMWORK

1. Establishes and communicates customer service objectives which support achievements of Timberlands Mission and Vision.
2. Monitors customer service levels and counsels employees with alternative methods of responding to customer requests.
3. Ensures that employees receive the training nec...