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Chat Support Representative - Financial Account - CSR
Caldwell Communications
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caloocan, Philippines
Location
caloocan
Posted
June 05, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.
Responsibilities:
Respond to financial inquiries via phone, chat, or email
Assist with payments, account updates, and billing questions
Document all interactions in the system
Escalate complex issues to supervisors
Maintain productivity, quality, and client satisfaction metrics
Schedule & Training:
Shifts include nights, weekends, and holidays
Paid training on financial processes and systems
Requirements:
High School or Senior High School graduate (College preferred)
Strong English communication
Customer-focused and detail-oriented
Basic computer literacy and multitasking ability
Willing to work onsite in Metro Manila
Why Join Us
Competitive sal...
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.
Responsibilities:
Respond to financial inquiries via phone, chat, or email
Assist with payments, account updates, and billing questions
Document all interactions in the system
Escalate complex issues to supervisors
Maintain productivity, quality, and client satisfaction metrics
Schedule & Training:
Shifts include nights, weekends, and holidays
Paid training on financial processes and systems
Requirements:
High School or Senior High School graduate (College preferred)
Strong English communication
Customer-focused and detail-oriented
Basic computer literacy and multitasking ability
Willing to work onsite in Metro Manila
Why Join Us
Competitive sal...