Job Summary:

The Chat Sales Specialist is responsible for assisting customers through chat support while promoting products and services, addressing inquiries, and driving sales conversions. This role requires strong written communication skills, customer engagement abilities, and experience in chat-based customer support.



Qualifications:

College level

With at least 1 year of BPO Customer Service experience

With at least 6 months of chat support experience

Experience in sales and chat support is an advantage

Strong written English communication and typing skills

Sales-oriented with excellent customer handling abilities

Computer literate and able to multitask across multiple systems

Willing to work on shifting schedules, weekends, and holidays if needed



Key Responsibilities:

Handle customer inquiries and concerns via chat support

Promote products and services while identifying sale...