Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Chase Travel cxLoyalty team to provide assistance with client account management, internal fulfillment resources, supplier relations and vendor management.
As a Team Lead in the Accounts Receivable team, you will have the opportunity to lead a dynamic team, drive process improvements and play a key role in optimizing the company's financial operations. You will be responsible for leading the day-to-day operations of the Customer Service Management (CSM) Accounts Receivable Servicing team within our Chase Travel environment. You will oversee the processing and resolution of customer refunds, write-offs, refund checks, disputed balances, and billing-related inquiries across air, hotel, car, and cruise products.

You will ensure all CSM requests are processed accurately, timely, and in compliance with internal c...