Description
We're looking for a Channel Team Lead to join Amazon's Last Mile team and help us deliver excellence to millions of customers. In this role, you'll manage EDSP operations, support the Channel team with performance management, and drive operational plans to exceed delivery goals. You'll be a self-driven leader who thrives in a fast-paced environment and is passionate about customer satisfaction. If you're talented, bright, and ready to make an impact, we'd love to hear from you.

Key job responsibilities
-IHS Channel & EDSP Station Operations Management:
Own end-to-end operations for HUB Operations and External Delivery Service Partner (EDSP) stations in assigned territory. Drive operational excellence to delivery performance targets across both HUB and EDSP stations.
-Capacity Planning & Peak Readiness:
Partner with EDSP station operators to identify and resolve capacity constraints. Develop and execute peak season readiness plans to ensure stations s...