The Channel Support Specialist is an essential operational role focused on delivering seamless administrative and technical support to our internal sales channels and external channel partners. This specialist ensures all partner‑related processes, documentation, and administrative requirements are handled efficiently and accurately, contributing directly to channel health and sales speed.

Functions

This role requires a proactive approach and the ability to seamlessly manage competing priorities in a fast‑paced environment.

Key Responsibilities

A. Partner Relationship and Administrative Support

• Frontline Partner Support: Serve as the primary point of contact for external partners' administrative and operational inquiries, providing timely and accurate responses regarding the partner program, policies, and process compliance.
• Onboarding & Lifecycle Management: Process the administrative requirements for new partner onbo...