CHANGE MANAGEMENT MANAGER

Location: Ho Chi Minh City

Department: Transformation Management Office (TMO)

🎯 1. Role Purpose

Lead and drive enterprise-wide Change Management for large-scale transformation programs under TMO, ensuring:

• Strong adoption across senior leadership and middle management
• Consistent behavioral change across hundreds of branches
• Minimized resistance and maximized transformation impact

🧩 2. Key Responsibilities

A. Change Management Strategy

• Design and implement end-to-end Change Management strategies for transformation initiatives
• Apply the ADKAR framework (Awareness – Desire – Knowledge – Ability – Reinforcement) across all programs
• Conduct stakeholder analysis (executives, middle managers, frontline) ...