Location
Jacksonville
Posted
June 12, 2026
Commute
Local Area
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Job Description
Description
We’re hiring a Compliance Analyst II to manage the IT Change Management process in ServiceNow. This person will ensure IT changes are tracked, approved, and executed smoothly with minimal risk.
What You’ll Do
+ Own the change management process in ServiceNow
+ Lead CAB meetings with IT and business teams
+ Build reports and dashboards (ServiceNow, Excel, Power BI)
+ Track metrics like change success rate and risk
+ Ensure data accuracy across ServiceNow modules (Change, Incident, CMDB, etc.)
+ Support process improvements and system updates
+ Train users on change management best practices
Requirements
What You Need
+ 3–5 years in IT Service Management / ITIL environments
+ Experience with ServiceNow (Change Management module)
+ Strong reporting skills (Excel required, Power BI a plus)
+ Experience running or supporting CAB meetings
...
We’re hiring a Compliance Analyst II to manage the IT Change Management process in ServiceNow. This person will ensure IT changes are tracked, approved, and executed smoothly with minimal risk.
What You’ll Do
+ Own the change management process in ServiceNow
+ Lead CAB meetings with IT and business teams
+ Build reports and dashboards (ServiceNow, Excel, Power BI)
+ Track metrics like change success rate and risk
+ Ensure data accuracy across ServiceNow modules (Change, Incident, CMDB, etc.)
+ Support process improvements and system updates
+ Train users on change management best practices
Requirements
What You Need
+ 3–5 years in IT Service Management / ITIL environments
+ Experience with ServiceNow (Change Management module)
+ Strong reporting skills (Excel required, Power BI a plus)
+ Experience running or supporting CAB meetings
...