The role is responsible for leading and continuously improving the Americana Quality Management System, ensuring alignment with company, regulatory, franchisor, and ISO requirements, while driving quality assurance governance, process effectiveness, stakeholder alignment, and food safety standards across the organization.

• Align the Americana Quality Management System with ISO 9001 standards and review it periodically or whenever changes occur to ensure current and up-to-date policies are maintained.
• Oversee the Central Quality Assurance team and ensure alignment with company quality policies, standards, and guidelines, while developing central and market Quality Assurance Plans in line with the Americana Quality Management System.
• Ensure local regulations across the region and franchisor guidelines are implemented and aligned with the Americana Quality Management System, while addressing identified gaps and discrepancies...