JOB SUMMARY

Under supervision, performs central operations activities. Assisting branches by handling customer issues and ensuring daily transactions are processed appropriately at the branch levels and assisting the Bank Operation Officers within all aspects of the Department. Performs a variety of Operations Support and services functions; such as reviewing reports, preparing correspondence and participating in special projects designated to the department. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.

DUTIES

• Processes and performs the following functions: OASIS Review, Chargebacks, Foreign Item Collections, ATM Settlement, Cash Vault Balancing, Debit Card orders, FCRM Review.
• Business and Personal online banking password resets.
• Answer inquiries from branches regarding new accounts and other Bank policies and procedures.
• Bal...