The Center Manager is responsible for leading all aspects of an EWC center to deliver an exceptional guest experience while achieving financial and operational goals. This role leads, coaches, and mentors a high-performing team of Guest Service Associates and Wax Specialists, ensuring brand standards, operational excellence, and a positive, results-driven culture.

A successful Center Manager leads from the front, present on the floor, engaged with guests and associates, and accountable for performance, culture, and results.

Requirements

• Ensures every guest receives a welcoming, memorable, and elevated experience at every visit.


• Models and coaches consistent guest service behaviors that build trust, loyalty, and long-term relationships.


• Creates guest intimacy through every interaction, encouraging referrals and repeat visits.


• Ensures all guest transactions are handled effi...