Since 2001, Universal Medica Group has become a trusted partner for healthcare professionals in France and Europe. We deliver innovative advice, solutions, and services that add value for patients and healthcare providers.  
Our teams demonstrate professionalism and responsiveness, providing support to clients worldwide.  

MISSIONS :

Deliver scientific and medical information regarding health products to healthcare professionals and patients in accordance with current regulatory guidelines and in strict adherence to the Laboratory's recommendations.

Receive first and second-level requests from Healthcare Professionals and Patients (incoming contacts: telephone, e-mail, fax, post, etc.), during working hours 

Ensure the traceability of requests received using designated databases, as well as documentary updates 

Respond to requests according to client guidelines 

Transfer requests to the...