This role focusses on the overseeing and management of the provision of professional services within the CCMDD Business Sector of the DOH Production Department, establishing a smooth efficiency that meets the expectations and SLA requirements of the Medipost Customers.

Operational and quality performance. Must have a professional impact and ability to build rapport easily. Professional interaction with other internal departments. Manage Production Team Leaders to see departmental output as required within scheme, and Medipost Pharmacy and GPP rules. Ensure adherence to all Service level agreements. Manage all status in the business from status 70 to status 100 in accordance with SLA’s and Business SOPs. Feedback to team on daily quality assurance logs and identification of areas for further training and case studies. Maintain and give input with regards to SOPs and to ensure business process execution is standardized. Stock Management and Stock Take Procedures to ensure proper...