About the job CCA1/CCA2 - Sales Representative - 22.01

BASIC FUNCTIONS:

• Outbound calling posing as c customer or mystery shopper
• Meet established productivity goals, sales, call handling time, records accuracy
• Asks certain information from the banks and financial institutions.
• Research using a specific set of procedures and website rates of various financial institutions.
• Enters gathered information in a specific system to the client.
• Gathers customers information and inputs in the system correctly.

COMPETENCIES NEEDED:

• Very high level of English language competency
• High comprehension skills
• Sales savvy and articulate
• Ability to build rapport quickly
• Ability to multitask
• High level of typing speed and accuracy
• Ability to learn and understand workflow process
• Goal Oriented
• Results Driven