TD Insurance seeks a Catastrophe Claims Specialist to manage residential and auto claims with empathy and precision. Drive exceptional customer service during their time of need.
In this pivotal role, you will adjudicate claims and support customers throughout the entire process after catastrophic events. Your responsibilities will include investigating claims, negotiating settlements, and communicating with customers to ensure a smooth resolution process. Strong collaboration with internal and external partners is vital for delivering legendary service.
Key Responsibilities:
• Adjudicate residential and auto claims efficiently
• Oversee the complete claims process
• Assess inspection reports for damage verification
• Follow up on claims status and customer feedback
• Engage with teams to solve client problems
Requirements:
• At least two years of claims adjusting experience
• Computer literacy, knowledge of Xactimate is advantageous
• Proven customer s...