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Job Description
About the role
As a Casual Service Consultant in our Personal Banking portfolio you'll play a key role in their mission to provide exceptional customer experience through quality interactions that meet customers’ financial transaction needs at the first point of contact and identify whether any other needs are required which are then referred off to the appropriate sales channel. You'll be
Delivering high quality customer interactions, demonstrating ANZ service standards at all customer interactions.
Working efficiently and accurately to process customer transactions as quickly as possible while gaining knowledge and understanding of customers through using tools such as NBC to have a quality conversation.
Establishing good working relationships, contribute and work effectively and efficiently as part of a team to achieve goals and results.
Undertaking Cash Manage...