On-site - Taguig 1-3 Yrs Exp Diploma Full-time

Job Description

Customer Service:

• Greet customers warmly and take orders accurately.
• Answer questions about the menu, ingredients, and available promotions.
• Address customer complaints or concerns professionally and escalate to the supervisor if needed.
• Process customer transactions quickly and accurately using the POS system.
• Accurately handle cash, credit card, and e-payments, ensuring correct change and receipts are provided.
• Balance and reconcile the cash drawer at the beginning and end of each shift.
• Handle cash deposits and prepare end-of-day financial reports for management review.
• Apply discounts, promotions, or loyalty rewards as appropriate, ensuring accurate calculations.
• Verify and process refunds, exchanges, and adjustments according to company policies.
• Monitor and report any issues with the POS system, cash draw...