As a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash‑flow.

• Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash‑flow.
• Sending consolidated account statements to our AP contacts, who are usually part of centralized teams.
• Logging the disputes raised by the customers and follow‑up with internal and external stakeholders for resolution.
• Conducting critical calls with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines.
• Having ad‑hoc calls with Accounts Paya...