POSITION SUMMARY

Responsible for efficient receipt and processing of incoming payments in various forms (check, ACH, wire, credit cards, etc.) to customer accounts, utilizing strong attention to detail and accuracy in a high-volume, fast-paced environment. Includes analysis of over- and short-pays, proper application to customer accounts, and daily reconciliation of all transactions.

Essential Functions Statement(s)

• Receive and post customer payments from all sources, including lockboxes, EFT, wire transfers, etc.

• Identify customers' remittances and post payments to the correct account by invoice/load number.

• Create short pays and deductions on customer accounts as directed by remittance advice.

• Process account adjustments as instructed by management.

• Coordinate with the Collections Department on payments received, application of payments, and

payments received without remittance advice.

• Balance ca...